Make the most of your time in Düsseldorf by using these helpful German phrases to get out and about! Our German colleague has come up with the following to get you started...

A natural disaster can have a huge impact on your glazing business. It could affect your employees as well as their homes and families, damage your premises, bring business to a halt... To name a few! While there are lots of ways in which you probably disaster-proof your business already, such as having an insurance policy, your business' data may not be stored as safely as you think.

The Smart-Builder team have attended glasstec in Düsseldorf five times now and they know their stuff when it comes to food! Want to know where to find the perfect bratwurst or bier at glasstec 2018? Read on...

As we inch closer to the day when self-driving cars and scheduled flights to Mars are the norm, now is the time to set yourself up with a quality glass program to make sure you don't lose your competitive edge.

If implementing a glass program in your business has always been on the backburner or seemed too difficult, read on to find out why you need to move it up your priority list!

The countdown is on for glasstec 2018! The Smart-Builder team are excited to be heading to Düsseldorf for our sixth glasstec in a row. After attending five shows, we've got a few tips and tricks up our sleeves for making the most of your time there. Let's start with where to stay and things to do in the beautiful host city of Düsseldorf.

If you manage a small glazing business, perhaps one that you set up yourself, the idea of taking time off work can be more stressful than it's worth. If you're anxious about your upcoming summer vacation, we've compiled a few tips and techniques for both keeping your business running smoothly and ensuring you get a quality break.

No one likes hearing negative feedback. Unfortunately not every customer is going to give you a glowing review, deserved or not. While your first instinct may be to react with equal negativity, if you do you'll miss an opportunity to turn the conversation around and end on a positive note. Here are a few tips and tricks to try out as well as potholes to avoid...

One obstacle that our customers often need to overcome is how to accurately report on the time spent on each job. Having access to this information is important, it will give you a clear idea of what your margin per job is and whether you're billing appropriately. So how do you keep track?

Invoicing is a headache. We've talked before about how time spent on accounting is a sunk cost, it has to be done but it isn't generating any profit. That being said, there are a few ways you can improve your invoicing process to make it easier for you get them sent out in a timely manner, and easier for your customers to pay you.

Making the leap from solo glass contractor to small business owner is both exciting and intimidating. While there's a lot to consider when growing your business, stay positive — glass isn't going anywhere! It’s an increasingly popular architectural feature in both residential and commercial projects and it makes sense to try get in on that action.

With so many glazing businesses in the market, what do you need to consider when trying to grow your own glass operation? We’ve compiled a list to help you get started.